Processing fee in system emails



  • Avatar
    Clay Sandoz

    Totally agree! It seems tacky to point out to donors who did not choose to cover the processing fee that they didn't. Please include a token for <<Total Amount Paid>> or something like that!

    Comment actions Permalink
  • Avatar
    Gabrielle Frasco - Montclair Art Museum

    Commenting again because I've had a few complaints in the past week about processing fee not showing up in the semi-itemized automatically generated event email confirmation. People don't scroll past the "Total for this Registration:" in the receipt to "Total Amount Paid:$229.60" and email me asking why their credit card charge was for more than their registration total. 

    Plus, it seems weird for something you paid for to not show up in a receipt.



    Comment actions Permalink

Please sign in to leave a comment.