What is a Member?
In Neon, a membership is a transaction that is a property of an account. An account is only considered a "member" in Neon if that account has an active membership.
Adding a constituent account to your NeonCRM is NOT the same as adding a membership. The only way that NeonCRM distinguishes between accounts within the system are between individuals and organizations. Adding a membership transaction to an account is what makes the person a "member."
You can add a membership to an account in two ways:
- Create a new account and add a membership at the same time.
- Add a new membership to an existing account.
You can add a new individual or organization member from the Membership tab. This allows you to create an account and a membership at the same time.
Alternatively, you can add a membership to an account that already exists in NeonCRM. Navigate to the account that you wish to add a membership to. Scroll down to the Membership History section of their account page,and click the New Membership button.
Membership Settings are the same no matter how you are entering the membership - with a new record or into an existing record. This is the Membership Settings screen:
The membership level the constituent should receive. These are set up in System Settings > Home/Dashboard > Membership Settings > Membership.
This will automatically populate based on the Membership Term selected.
This will automatically populate as "JOIN," because you are entering a new membership.
Enabling this setting will automatically renew this membership upon its expiration. This setting is only available for members using a credit card or e-check.
This will automatically default to today's date.
The source of the membership. Configure you list of Sources under System Settings > Home/Dashboard > Accounts > Sources for Accounts and Transactions.
This will automatically populate according to the Membership Term you select.
The unit and duration of this membership. This will automatically populate according to the Membership Term you select.
Term Start Date and Term End Date
Term Start Date will automatically populate with today's date once you click Calculate. It will also automatically populate the Term End Date according to your Membership System Settings.
Enter any valid coupon code here and click Calculate to preview the discount.
Click Add Membership to Continue.
Summary and Payment
If your membership required a fee, the next page you will see is the summary and payment page. Here, you can choose to add more items to the transaction, or finalize the transaction by adding a payment below.
Click Submit Payment to submit your account and membership. You will be provided with a final Membership Summary screen.
We've made some changes to NeonCRM's theme and navigation menu. As we update our guides, you may find that there are some slight differences between the video and the system. We apologize for the inconvenience as we make these improvements.
This video will explain how to add members to your database, as well as some tricks to speed up data entry.