Digital File Download Products

Digital File Download Products

You can sell digital files in your online store as downloadable products. You will need the Document Center module and the Store module to accomplish this.

Adding the File

First, you must add the file to NeonCRM. Navigate to: Document Tab > New Document

On the Upload Document page, select and name your file.

Set the Available to public setting to Yes.

Set Publish to Yes. Click Submit when finished.


After adding the file, you will see the document detail page.

Highlight your Document URL and copy it.


The following types of files can be used in the Documents Module:

  • .txt
  • .csv
  • .xls
  • .xlsx
  • .pdf
  • .ics
  • .jpg
  • .png
  • .gif
  • .zip
  • .docx
  • .pptx
  • .html
  • .epub
  • .pub
  • .mov
  • .mp4
  • .avi
  • .wmv

Creating the Product

Now, you'll need to create the product listing for the file. Navigate to: Store Tab > Products > New Product

Click New Product.


Name your product and assign it a price. Add any other relevant information for the product.

In the Download File field, paste the file's URL.

Under the Required Shipping field, select No Shipping.


Click Submit when finished. 

Downloading the File after Purchase

Once this item is purchased, it will be made available to be downloaded in 2 places.

The Purchase Acknowledgement System Email:


The Constituent Login Portal (My Orders):


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